(checkmark) After you've done this, go to "File Locations" and specify an easy to find location for the "Auto recovery files". Open Word preferences, Save, and make sure the "Always make a backup" is turned on. Office 365 - Word - version 16.28 with the latest updates installed. Having said that, this is what I do instead of depending on Autosave: (It's turned on for me but I don't rely on it.) I have tried the Microsoft forums and am only getting non-useful canned responses.įorget Autosave as it does not work most of the time and will lead to data loss if you depend on it. But before we took those steps, I was wondering if anyone had any ideas why we can not get my colleague's Autosave to turn on and stay on. About the only thing left I can think to do is reformat his hard drive and restoring it via the Time Machine backup in case there is some corrupt file that is hanging things up. His Autosave feature was definitely working at some point while on the family plan, but we're not sure when it quit working. So we have Office 365 and share a family account. We did have an Office 365 Business account at one time, but that proved to be more than we actually needed since it is just the two of us.
complete uninstall of all Microsoft applications including OneDrive using AppCleaner and reinstalling it.Once the file is saved in his Documents and he quits Word and goes back into Finder and reopens the file, Autosave is no longer on and can't be turned on even on those files that were saved via the "Online Locations" method.
However, when doing it via "Online Locations" the shared folder is not an option for him so he has to save it in one of his personal folders like Documents (the OneDrive one). But if he saves it via "Online Locations" it does. docx file and saves it via the "On My Mac" window, Autosave never turns on. And no matter if I reopen it from Finder or OneDrive online, the Autosave feature always works. docx file, I can save it in the shared folder (or anywhere in OneDrive) and Autosave will turn on whether I save it via "On My Mac" or "Online Locations". I created a folder in my OneDrive and shared it with a colleague.How do I turn it on? - Microsoft Community, but none of the suggestions help my situation.
I've read through the posts on this thread, Autosave is stuck in off.